Emergency Repairs

Renter - Emergency Repairs

Urgent Maintenance Instructions

Please see list below of what constitutes an urgent repair under the Residential Tenancies Act

• A burst hot water service
• A blocked or broken toilet system
• A serious roof leak
• A gas leak
• A dangerous electrical fault
• Heating/Cooling systems not working
• Faulty smoke alarms
• Flooding or serious flood damage
• Serious storm or fire damage
• A failure or breakdown of any essential service provided by the landlord or agent for hot water, cooking, heating or laundering
• A failure or breakdown of gas, electricity or water supply
• Any fault or damage that makes the rented property unsafe or unsecure
• An appliance, fitting or fixture which is not working properly and causes a substantial amount of water to be wasted.
• A serious fault in a lift or staircase in the rented premises.

Note: If a repair is identified as renter/s misuse or damage, the Residential Rental Provider reserves the right to pass on the invoice for payment by the renter/s.

For emergency repairs AFTER HOURS please call 0417 113 832

Maintenance Trouble Shooting Checklist